At Allwynmac services, we value transparency and strive to provide flexibility to our clients. Below are the terms governing cancellations for our services:
1.1 Ongoing Services: Clients may cancel ongoing IT services (e.g., managed services, subscriptions) by providing written notice at least [insert notice period, e.g., 30 days] in advance.
1.2 One-Time Projects: Cancellation of one-time projects must be communicated in writing before [insert milestone, e.g., project initiation, delivery of deliverables, etc.].
2.1 Refunds for prepaid services will be issued based on the unused portion of the service, minus any applicable fees or costs incurred up to the cancellation date.
2.2 Non-refundable charges include:
3.1 The Company reserves the right to terminate services without prior notice in cases of:
4.1 Upon cancellation, all services will be discontinued as of the effective cancellation date.
4.2 The Client must settle any outstanding balances before the cancellation is finalized.
4.3 The Company will return all client data upon request, provided all dues are cleared. Additional fees may apply for data migration or special formats.
5.1 If a Client wishes to resume services after cancellation, a reactivation fee may apply, along with any outstanding balances from previous agreements.
To initiate cancellation, please contact our support team:
Email:Mervyn@allwynmacservices.com
Phone:773-312-1466
Hours of Operation: 24/7