At Allwynmac services, we value transparency and strive to provide flexibility to our clients. Below are the terms governing cancellations for our services:

1. Cancellation of Services

1.1 Ongoing Services: Clients may cancel ongoing IT services (e.g., managed services, subscriptions) by providing written notice at least [insert notice period, e.g., 30 days] in advance.
1.2 One-Time Projects: Cancellation of one-time projects must be communicated in writing before [insert milestone, e.g., project initiation, delivery of deliverables, etc.].

2. Refund Policy

2.1 Refunds for prepaid services will be issued based on the unused portion of the service, minus any applicable fees or costs incurred up to the cancellation date.
2.2 Non-refundable charges include:

  • Custom software development fees already incurred.
  • Licenses or third-party tools purchased on behalf of the client.
  • Initial consultation or setup fees.

3. Termination by the Company

3.1 The Company reserves the right to terminate services without prior notice in cases of:

  • Non-payment or delayed payment beyond [insert grace period, e.g., 15 days].
  • Breach of terms outlined in the service agreement.
  • Misuse of services or unlawful activities.

4. Effects of Cancellation

4.1 Upon cancellation, all services will be discontinued as of the effective cancellation date.
4.2 The Client must settle any outstanding balances before the cancellation is finalized.
4.3 The Company will return all client data upon request, provided all dues are cleared. Additional fees may apply for data migration or special formats.

5. Reactivation

5.1 If a Client wishes to resume services after cancellation, a reactivation fee may apply, along with any outstanding balances from previous agreements.

6. Contact for Cancellation

To initiate cancellation, please contact our support team:
Email:Mervyn@allwynmacservices.com
Phone:773-312-1466
Hours of Operation: 24/7